Author: Irwin Lazar

September 21, 2021 – At Dreamforce, Salesforce announced a series of innovations and integrations designed to enable Slack to serve as a “Digital HQ”, connecting employees and customers with applications and data. These “Slack-First” offerings include specific use cases including sales, customer service, marketing, commerce,...

September 20, 2021 – VOSS Solutions has acquired LayerX Technologies, a provider of network and UC application performance monitoring and analytics. With this move, VOSS is better able to leverage LayerX’s ability to aggregate UC performance data from a variety of application and network sources,...

Virtual whiteboards, social software, and workflow management tools might be the technologies needed to take your collaboration strategy to the next level. More than a year and a half into the pandemic and the transition to predominantly remote work, most organizations have deployed video and team...

Metrigy’s recently released global Unified Communications Management and Endpoints: 2021-22 research study found that the shift back to in-office work has begun. Among the 395 participating organizations, 20.5% now require employees to return full-time to the office, that’s up from 12.7% in January. Additionally, 38.1%...

September 13, 2021 – At Zoomtopia, Poly has announced two new meeting room video conferencing systems: The Poly Studio E70 and Poly Studio X70. Each of these systems is designed to support larger conference rooms with AI-enabled capabilities to improve video quality, track active speakers,...

September 13, 2021 – At Zoomtopia, Poly has announced two new meeting room video conferencing systems: The Poly Studio E70 and Poly Studio X70. Each of these systems is designed to support larger conference rooms with AI-enabled capabilities to improve video quality, track active speakers,...

August 25, 2021 – Comcast Business has announced an intent to acquire Masergy, a global provider of wide-area network (WAN) services including SD-WAN, security, and performance management. In addition, Masergy offers hosted communications solutions including calling, meetings, messaging, and contact center, delivered in partnership with...

August 25, 2021 – RingCentral has announced a slew of new features for its voice, video, and collaboration applications. These new capabilities improve manageability, as well as the ability for distributed workers to securely engage with one another. The announcement includes Dynamic End-to-End Encryption (E2EE),...

As vendors make their platforms more feature-rich, enterprises must determine a strategy for obtaining and utilizing them successfully. Here are five tips. It’s not just meetings that have moved online over the last year and a half. According to Metrigy research conducted earlier this year, more...

August 17, 2021 – Avaya and Microsoft have announced integration of Avaya OneCloud CPaaS with Microsoft Azure Communication Services (ACS). The partnership lets Avaya offer Communications Platform-as-a-Service (CPaaS) capabilities that leverage real-time communications (voice, messaging, video) provided by Microsoft ACS. Avaya also announced expanded integration...

IT leaders responsible for communications strategy and compliance must answer a series of significant questions, outlined here. Those responsible for managing their organization’s E911 strategy face the following new challenges: The shift to remote and hybrid work means that employees are largely no longer working from a...