Author: Irwin Lazar

When it comes to integrating calling into Microsoft Teams, integrating calling services from a Unified Communications as a Service (UCaaS) provider provides small and mid-size businesses (SMBs) (defined as those with up to 400 employees) with the best opportunity to minimize telecom costs, maximize reliability,...

Hybrid work demands a focus on ensuring equitable experiences both in the office and at home. Though some recent chatter among a handful of business leaders has been critical of remote work, the reality going forward is that most companies will continue to operate in a...

Economic uncertainty ahead requires IT and business leaders to identify value of collaboration investments. The global economy is facing a growing number of challenges. High inflation rates around the world, driven by rising energy costs, have increased the cost of doing business and decreased disposable income...

The last few years have seen an explosion in both the number and type of collaboration tools deployed within the workplace. Video conferencing and team messaging apps are now almost ubiquitous, with companies often using more than one app. At the same time, companies are...

HP’s acquisition of Poly reflects the growing need to provide high-quality experiences for all, regardless of location. Not less than a week after the conclusion of the first in-person Enterprise Connect conference in more than two years, where the need to support hybrid work was a...

The widespread adoption of team collaboration enables a shift from email-based conversations to ones that provide context, and that enable integrations to eliminate app switching. Realizing the full benefits of team collaboration requires extending it to partners, suppliers, and customers to enable shared, cross-company workspaces....

As companies evaluate return-to-office strategies, they are also taking a look at the role video conferencing will play when they reassess how meeting rooms should be designed. The office has undergone a tremendous transformation over the past two years. Not only has its role changed --...

A successful collaboration security strategy requires ongoing assessment and revision. Start the process with these five steps. One of the biggest challenges that has emerged for IT and business leaders since the start of the pandemic is how to minimize security risks presented by the ever-increasing...