Author: Irwin Lazar

Facilities and HR can increasingly take advantage of UC device capabilities to ensure safe distancing, cleaning, and touchless devices, and air quality management. As I noted earlier this month on WorkSpace Connect, the hybrid work model is likely to dominate for the foreseeable future. Metrigy’s research...

Yes, phone system usage is declining, but PSTN calling is still a critical part of an enterprise communications strategy. The last year has seen an unprecedented rise in use of videoconferencing, not just for group meetings but also for 1:1 conversation. According to our recently released...

What’s the news? Masergy has announced an integrated offering that bundles its existing UCaaS (Unified Communications-as-a-Service) with Cisco Webex, providing the ability for customers to buy a single solution that includes calling and Cisco Webex meetings and team collaboration. Masergy’s customers now can take advantage of...

What’s the news? Zoom has introduced a set of Zoom Room features to support safe return to the office. The announced capabilities include the ability to: • Use a mobile device to control a Zoom Room • Count the number of people in a room • Monitor meeting space...

A mix of in-office and remote work is the future as our IT research shows; organizations should prepare accordingly. According to our recently published Workplace Collaboration: 2021-22 Research Study, based on data gathered from 476 different-sized businesses across a range of industries, Metrigy has found that...

Successful companies are spending more, and are more proactive in supporting work from home. In our recently published Workplace Collaboration: 2021-22 Research Study, Metrigy looked at the characteristics of organizations achieving measurable success from their investments in workplace collaboration technologies. This global study, based on data gathered...

What’s the news? Poly has introduced the Studio P series; a set of three personal video and audio devices, as well as a webcam and audio device kit, optimized for the individual worker. The lineup includes the following: Studio P5 webcam – a 1080p camera and...

What’s the news? On January 14, 2021 Logitech introduced three new video conferencing room systems: Rally Bar, Rally Bar Mini, and RoomMate. Rally Bar and Rally Bar mini are self-contained appliances that include cameras, microphones, and a computing appliance capable of running video meeting clients from...

Here are five pillars of a successful strategy. Preliminary data from our upcoming Workplace Collaboration: 2021-22 research study shows that nearly 70% of the ~500 end-user organizations benchmarked in December plan for at least some manner of a return to the office. In most cases, companies...

Three ways Salesforce might take advantage of Slack. The news that had been initially reported on Nov. 25 is now confirmed: Salesforce is buying Slack for a cash and stock package worth a reported $27.7 billion. This move, the biggest in the collaboration space in some...

2020 was a year of unprecedented global disruption, but 2021 will likely usher in a new normal of hybrid work. If you had a “global pandemic” on your list of 2020 predictions, then congratulations. For the rest of us without a time machine or the ability...

IT service management platforms are an essential component of a safe return-to-the-office strategy. Organizations wishing to bring workers back to the office in some fashion must account for a number of requirements to ensure health and safety. These include: Conducting a daily worker health check before...