Author: Robin Gareiss

Just because a company has a digital transformation strategy doesn’t mean the company will, in fact, transform. In Nemertes’ latest research project on digital transformation, we interviewed or surveyed business and IT leaders from nearly 800 global organizations. What we learned about why they fail may...

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For IT leaders, building a business case is typically close to the bottom on a list of favorite job responsibilities. Yet, it’s crucial to the success of IT and getting more for less in a world where everyone’s competing for IT budget dollars. As companies move...

Let’s talk headsets. Yes, headsets. With all the activity surrounding many emerging technologies, ranging from machine learning to collaboration to advanced networking, why headsets? They’re becoming increasingly more important to the daily life of employees, how they serve customers, and how they interact with others, either from...

Nemertes's latest UCC TCO study reveal agility and the ability to refocus IT on strategic initiatives beat cost savings as cloud drivers. When it comes to cloud, you'd think you're either a fool or living under a rock if you're not embracing it. So whenever a...

Are You Spending Too Much for UC? Do you have the most efficient architecture, whether on-prem, cloud, or hybrid? Did you select the provider delivering the biggest bang for the buck? We have examined IP telephony, UC suites (IM, presence, desktop video conferencing, audio/Web conferencing),...

With all the talk of advanced collaboration apps, such as virtual whiteboards and team chat, shifting the UC conversation to migrating from TDM to IP may seem like you’re living in a time warp. The year is, in fact, 2017, and the reality is that 72%...

The highly collaborative digital workplace is so much more than an extension of a corporate intranet. As companies forge ahead with their digital transformation initiatives, renewed focus on the employee workplace is taking center stage. After all, the more IT improves employee efficiency, the more competitive...

Executive Summary To benefit from the value of digital transformation, companies first are addressing their foundational communications infrastructures. That means replacing costly, old TDM with IP-based capabilities, as well as investing in Unified Communications and Collaboration (UCC), which Nemertes Research has found is the leading technology...