MetriNotes

September 21, 2021 – At Dreamforce, Salesforce announced a series of innovations and integrations designed to enable Slack to serve as a “Digital HQ”, connecting employees and customers with applications and data. These “Slack-First” offerings include specific use cases including sales, customer service, marketing, commerce,...

September 20, 2021 – VOSS Solutions has acquired LayerX Technologies, a provider of network and UC application performance monitoring and analytics. With this move, VOSS is better able to leverage LayerX’s ability to aggregate UC performance data from a variety of application and network sources,...

September 13, 2021 – At Zoomtopia, Poly has announced two new meeting room video conferencing systems: The Poly Studio E70 and Poly Studio X70. Each of these systems is designed to support larger conference rooms with AI-enabled capabilities to improve video quality, track active speakers,...

September 13, 2021 – At Zoomtopia, Poly has announced two new meeting room video conferencing systems: The Poly Studio E70 and Poly Studio X70. Each of these systems is designed to support larger conference rooms with AI-enabled capabilities to improve video quality, track active speakers,...

August 25, 2021 – Comcast Business has announced an intent to acquire Masergy, a global provider of wide-area network (WAN) services including SD-WAN, security, and performance management. In addition, Masergy offers hosted communications solutions including calling, meetings, messaging, and contact center, delivered in partnership with...

August 25, 2021 – RingCentral has announced a slew of new features for its voice, video, and collaboration applications. These new capabilities improve manageability, as well as the ability for distributed workers to securely engage with one another. The announcement includes Dynamic End-to-End Encryption (E2EE),...

August 17, 2021 – Avaya and Microsoft have announced integration of Avaya OneCloud CPaaS with Microsoft Azure Communication Services (ACS). The partnership lets Avaya offer Communications Platform-as-a-Service (CPaaS) capabilities that leverage real-time communications (voice, messaging, video) provided by Microsoft ACS. Avaya also announced expanded integration...

July 27, 2021 – Bandwidth has introduced an expansion to its Duet “Bring Your Own Carrier” (BYOC) solution, adding support for RingCentral’s MVP (Meetings-Video-Phone) platform. The new offering enables RingCentral MVP customers to use Bandwidth for phone number provisioning and management, PSTN connectivity, emergency call...

July 19, 2021 – Masergy has introduced Performance EdgeTM, a managed SD-WAN service that enables organizations to leverage lower-cost broadband network services to support real-time and other latency-sensitive traffic, including voice and video....