As video conferencing has become an essential means of communicating and collaborating, so too has video conferencing burnout. As employees shifted to remote work, many companies simply changed their regular…
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IT and CX leaders around the world are planning for a hybrid workplace of the future, where employees work from any combination of home offices, company locations, and even coffee…
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Don’t compromise security, performance when moving to Teams, Zoom, and others Business technology leaders are re-evaluating their communications and collaboration portfolios as they plan for the future workplace. The shift…
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Unified communications applications including telephony, meetings, and team messages are now well established. Together they support effective meetings and workstream collaboration, but they don't fully replace the in-person experience nor…
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Regardless of the path the pandemic takes in the second half of 2021 it is clear that a large percentage of employees will continue to work remotely if offered the…
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Organizations are using more collaboration tools than ever before, creating new opportunities to enable the virtual workforce, but also introducing new risk and attack vectors. In this webinar we'll look…
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What makes a great customer journey? And what are the warning signs of problems? CX technology can be a blessing and a curse.
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Join Metrigy President and Principal Analyst, Irwin Lazar, and Masergy Director of Product Management, Ajay Pandya in this interactive webinar to learn how to leverage these emerging technologies to successfully…
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Hybrid-work means that employees are spread across home and office, working with an ever-increasing array of applications and information, engaging both internally and with partners and customers externally. Team collaboration…
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Metrigy asked 476 organizations in North America, Western Europe, Southeast Asia, and Australia to rate their providers for calling, meetings, team collaboration and more. We evaluated two core metrics: ROI…
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