Upcoming Webinars

Companies have increasingly adopted team collaboration apps like Cisco Webex, Microsoft Teams, RingCentral Glip, and Slack replace email with contextual workspace that integrate chat, applications, files, and data. But when it comes to company-to-company collaboration, many organizations still rely on email, or simply invite guests...

Companies are flocking to voice biometrics and facial recognition for customer interactions. These technologies identify customers quickly, and save on average 30 to 60 minutes on each call or video interaction. Join this webinar to learn: - What are companies plans to use biometrics? - What's driving...

More than 70% of organizations are using AI to help them serve customers and improve customer service agent performance. But AI is a loaded acronym--adopting AI can mean dozens of things! Join this webinar to learn how companies are using AI in their customer interactions,...