Webinars

The physical workplace has undergone transformational change in the last year, and will only change further in 2021 and beyond. In this webinar we'll share insight from Metrigy's global Workplace Collaboration: 2021-22 research study, based on data gathered from more than 475 end-user organizations, to...

Hot off the presses, Metrigy's global Workplace Collaboration: 2021-22 research study, based on data gathered from more than 475 end-user organizations, provides insight into successful strategies for supporting virtual and in-person collaboration in the new way of work. Attendees will learn which application, management, and...

CX leaders want to improve their self-service capabilities to accomplish key goals: Get customers what they need without having to wait for a live agent; and offload agent interaction volume. Ultimately, they want to improve the customer experience, achieve higher CSAT, and drive more revenue to...