Dec 31, 2020 How New Advanced Unified Communications Management Tools Deliver Cost Savings
Companies have fundamentally changed their workplaces in 2020, with the majority of employees still working from home. In what was initially supposed to be a short-term situation, business leaders have uncovered benefits with work-from-home (WFH) strategies and at least 56% plan to continue them indefinitely (with 36% still evaluating).
In this environment, unified communications and collaboration (UCC) applications are the cornerstone of successful business interactions. Without the ability to quickly provision new employees, resolve performance issues, and ensure quality voice and video, IT leaders put their organizations at risk for business interruption.
The only way to make that happen is by using advanced unified communications management tools that provide insight, automation, and reporting on the UCC ecosystem. There are five key areas in which UC management tools can provide efficiencies and cost savings: functional capabilities, reporting, monitoring and support, administration, and security and compliance.
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