MetriNote – AudioCodes Acquires Callverso for Conversational AI

MetriNote – AudioCodes Acquires Callverso for Conversational AI

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Nov. 15, 2021 – AudioCodes has acquired conversational AI solutions provider Callverso, an Israel-based company offering virtual agent and natural language understanding (NLU) technology to customers in the health, utility, and other service provider verticals. Callverso is now a wholly owned subsidiary of AudioCodes, and its conversational AI product, virtual customer agent (VICA), will become part of AudioCodes’s Voice.ai portfolio. The transaction, which AudioCodes said involved an undisclosed cash sum plus a three-year earn-out arrangement, closed earlier this month.

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