MetriNote – Zoom Unveils SDK to Embed UC into Customer-Facing Apps

MetriNote – Zoom Unveils SDK to Embed UC into Customer-Facing Apps

What’s the news?

March 22, 2021 – Zoom released a video Software Development Kit (SDK) that lets developers leverage Zoom’s HD video, audio, and other interactive features to build video-based applications with native user interfaces. Developers can improve customer experience, create new revenue sources, and bolster agent productivity from within their own applications. For example, developers can integrate Zoom’s functionality into social media apps for interactive chat and live streaming. Retailers can leverage Zoom to interact with experts who can show them products in real-time.

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