Author: Robin Gareiss, President and Founder
Finances are a huge part of any technology decision. This study evaluates the total cost of operations for unified communications and contact center applications, as well as the return on investment. And, we gather ratings on the providers to round out the true cost to use the providers along with their performance. The study covers calling, meetings, and team collaboration, as well as contact center platforms. Specifically, we cover the following, segmented by vendor and rollout size:
Enterprises use this data to help with vendor selection, to help secure budget, and to determine architecture and number of vendors.
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