Our Reports


Unified Communications Management and Endpoints: 2021-22

Published on: September 17, 2021

Authors: Irwin Lazar, President and Principal Analyst; Robin Gareiss, CEO and Principal Analyst; Matt Baloga, Research Analyst


Table of Contents
  • About Metrigy
  • Study Overview
  • Key Findings
  • Determining Success
  • Work-from-Home
  • Return to the Office
    • Video: In-Office
  • Endpoints
    • Work-from-Home
    • In-Office
    • Headsets
  • Calling / Telephony
  • Microsoft Teams
    • Phone System
    • Direct Routing
  • UCaaS Management
  • Security
  • Meetings / Video
  • Addendum: Participant Profile
  • For Additional Information


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