Cisco Tag

Nov. 8, 2021 – Everbridge, a provider of Enhanced 9-1-1 (E911) management solutions, announced it will support Cisco’s recently announced Nomadic 911 capability to ensure accurate location tracking and 911 call routing for the Webex app, per terms of a newly extended partnership. Everbridge acquired...

Oct. 26, 2021 – Cisco came to its WebexOne customer event loaded up with a slew of new meeting, messaging, and calling features; interoperability and integration functionality; management capabilities; devices; and partnerships for its Webex collaboration portfolio. As Jeetu Patel, EVP/GM, Security & Collaboration, explained...

Oct. 19. 2021 – Cisco announced Webex Go, a new capability for its Webex Calling Unified Communications-as-a-Service (UCaaS) offering. Webex Go enables users to place and receive calls on their mobile devices using their native Apple or Android dialer, without first having to launch the...

May 12, 2021 – Cisco announced an intent to acquire Socio Labs, a vendor delivering an interactive platform for hosting and managing in-person, virtual, and hybrid events. Socio’s platform is used to enable audience interaction, virtual exhibit halls, and sponsorship management, before, during, and after...

Organizations are starting to show cost savings when they shift to shared cloud services for Unified Communications and Collaboration (UCC) and contact center. In years past, though IT leaders anticipated cost savings when they moved to the cloud, they did not actually realize that savings right...

Team collaboration apps like Cisco Webex Teams, Microsoft Teams, RingCentral Glip, Slack, and Workplace offer new opportunities to improve workflows, increase revenue, and save money. But successfully implementing these apps requires a careful approach that ensure security, compliance and governance, appropriate training, and integration of...

Cisco’s 2018 acquisition of BroadSoft highlights the growing trend toward cloud-based communications. Prior to the acquisition, Cisco’s cloud strategy was two-fold: Hosted Collaboration Service, a platform that partners can leverage to build their own cloud-based offerings, Cisco Spark calling – a Cisco-hosted service designed primarily...

Developing a solid Digital Customer Experience (DCX) strategy is a large, complex task—not only because of the number of technologies involved, but because of the even larger number of providers. In our 2018-19 Digital Customer Experience research study, we asked 697 global IT and business leaders...