Mitel Tag

May 26, 2021 – Mitel announced an exclusive partnership with Five9 to provide its customers and partners with access to Five9’s Contact Center as a Service (CCaaS) suite. Mitel will integrate Five9’s CCaaS solution with its own Unified Communications (UC) offerings.The single platform includes integrated...

I attended the Mitel Next conference in Phoenix last week. Though no big announcements came out of the conference, there were some key takeways. Mitel executives conveyed the message to customers and partners that they’re not abandoning on-premises Unified Communications (UC) or contact center customers. Unlike...