UCC Tag

While small businesses have unique business needs, when it comes to collaboration tools, they share a great deal in common with larger enterprises, including: Support for Digital Transformation: Small businesses often operate in dynamic, highly competitive markets, meaning that they must quickly embrace emerging technologies to...

In my previous blog I discussed the five components of a successful video governance strategy: Assessment, Access, Encryption, Approval, and Retention.  I discussed best practices for addressing each of these areas, but didn’t address the “how.” How you enforce security, governance, and retention policies requires a critical...

Organizations are increasingly using video to communicate and collaborate.  Whether it’s streaming of live broadcasts like executive town halls, training, or other content, or recording of meetings for later playback, IT leaders are diligently working to meet rising demand for video streaming.  But in doing...

Look around and you’ll find video everywhere. Teenagers share videos with their friends using Instagram and Snapchat. Distant relatives communicate using Facetime, WhatsApp, or Google Hangouts. Streaming services like Netflix, Hulu, and YouTube have become the primary means by which people consume television shows and...

As we close the door on 2018, look to the future of communication and collaboration trends that will influence the UC market landscape in 2019. The unified communications market in 2018 saw rapid innovation, industry consolidation, and a shift toward team and workstream...

Budgets increasing as UCC continues to provide value throughout organizations Change is the only constant with unified communications and collaboration (UCC). Whether it's new application integration, a move to the cloud, extension into the contact center, or adding emerging apps, IT leaders are regularly adjusting their...

Download Report [pdf-embedder url="https://www.metrigy.com/wp-content/uploads/2017/08/Nemertes-DN6367-Cloud-Aware-Defying-the-Hype.pdf" title="DN6367 Cloud Aware""]...

Let’s talk headsets. Yes, headsets. With all the activity surrounding many emerging technologies, ranging from machine learning to collaboration to advanced networking, why headsets? They’re becoming increasingly more important to the daily life of employees, how they serve customers, and how they interact with others, either from...

Executive Summary To benefit from the value of digital transformation, companies first are addressing their foundational communications infrastructures. That means replacing costly, old TDM with IP-based capabilities, as well as investing in Unified Communications and Collaboration (UCC), which Nemertes Research has found is the leading technology...