Webinar – AI and the Art of Anticipation: Powering Proactive Customer Journeys
September 24, 2026
In this age of economic uncertainty and hybrid work, small and mid-sized businesses (SMBs) must leverage technologies that provide measurable benefit. They must optimize customer and employee engagement while minimizing costs and ensuring reliability and security. Cloud communications offers all of these benefits and more, enabling SMBs to rapidly improve customer and employee interactions. In this webinar, based on Metrigy’s research gathered from hundreds of companies, we’ll share the characteristics of success including:
Presented by: Irwin Lazar, President and Principal Analyst, Metrigy
Leon Frankel, Director of Product Management, Vonage
Air Date: July 20, 2022