Workplace Collaboration

Independent analysis of enterprise unified communications, collaboration, employee experience, meeting, and hybrid work strategies
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Workplace Collaboration Expertise You Can Trust

Via metrics gathered from thousands of organizations, Metrigy’s analysts have identified successful workplace collaboration strategies to improve productivity, reduce operating costs, and increase revenue. Businesses can use our data to benchmark their own strategies against those that deliver identifiable metric improvements. Vendors leverage our research and analysis to ensure that their products and services are aligned with market need.

Our research guides IT leaders navigating the shift to flexible work models and adoption of emerging workplace collaboration tools, including AI.

Our research reveals what actually drives employee productivity, revenue, engagement, and minimizes operational costs—based on data from thousands of annual enterprise surveys and discussions with IT leaders.

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How to Use Our Workplace Collaboration Research

IT & Workplace Technology Leaders

IT Leaders Business Leaders
  • Evaluate UCaaS and collaboration vendor strategies and platform capabilities
  • Benchmark adoption and management strategies against successful peers
  • Plan hybrid work technology and facility strategies
  • Identify opportunities to leverage AI to improve employee productivity and engagement
  • Justify collaboration platform investments to CFO
View related WC research

Technology Vendors & Investors

Technology Vendors Investors
  • Understand UC/collaboration market share and trends
  • Gain insight into feature adoption and key challenges, including security, compliance, and user adoption
  • Track adoption of AI copilots and meeting assistants
  • Identify customer pain points in hybrid work tools
  • Validate product-market fit with independent data
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Employee Experience & HR Leaders

Employee Experience Leaders HR Leaders
  • Identify tools that improve hybrid work experience
  • Plan digital transformation roadmaps
  • Ensure security and compliance in cloud migrations
  • Integrate workplace collaboration tools with existing tech stacks
View related WC research

Media & Financial Analysts

Media Financial Analysts
  • Access data on workplace collaboration adoption trends
  • Interview analysts on future of work and workplace collaboration evolution
  • Cite independent research on AI in collaboration
  • Gain insights into real-world success, challenges, and opportunities
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What Our Customers Say About Metrigy Research

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Metrigy’s fact-based research, delivered by highly credible analysts, is of great value in a fast paced technological environment.
A global networking-technology leader
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Metrigy’s Research Advisory Service provide a critical foundation for our UCaaS and CCaaS business.
An AI-powered, cloud-based business communications platform leader
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Collaborating with Metrigy has been an absolute pleasure. Their insightful analysis and forward-thinking approach have consistently provided us with valuable perspectives, helping us navigate complex challenges and uncover new opportunities.
A global cloud communications provider

Workplace Collaboration Topics We Cover

Applications

Connected Workspace Employee Experience Microsoft Teams Team Collaboration Unified Communications Video Conferencing

Endpoints

Phones and Headsets Video Conferencing

Infrastructure

Enterprise Session Border Controllers (eSBC) SIP Trunking & PSTN Unified Communications as a Service (UCaaS)

Management and Operations

911 and Emergency Response Administration and Performance Management Hybrid Work Security and Compliance Workspace Management

Types of Workplace Collaboration Research We Provide

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Research Studies

Detailed analysis of AI technologies and success correlations, based on data gathered from hundreds of end-user organizations.

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Reports

In-depth written reports providing a deep dive into specific technologies and AI trends, based on our end-user research.

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MetriCast Market Forecast

Insights into market trends, shares, and forecasts, based on global data gathered from thousands of buyer-side organizations.

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MetriNote News Analysis

Actionable metrics-based analysis and guidance covering the latest industry news.

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Infographics

Clear, easy-to-digest graphical overviews bringing our AI data to life.

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Blog

Essential AI news, tips, and resources based on our data and analyst insights.

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Webinars

Keep up with the latest AI research and get actionable advice via interactive events.

 

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MetriSight Podcast

Listen or watch our podcast with metrics-based guidance covering the latest AI trends and research

Latest Workplace Collaboration Research

Buying Strategies for Communications Services
Buying Strategies for Communications Services
Research Study
Customer Experience

Buying Strategies for Communications Services

October 5, 2026
UCaaS + CCaaS MetriRank 2026
UCaaS + CCaaS MetriRank 2026
MetriRank Report
Customer Experience

UCaaS + CCaaS MetriRank 2026

September 30, 2026
Slack Advances AI Teamwork
MetriNote
Artificial Intelligence

Slack Advances AI Teamwork

September 24, 2026
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Ready to Make Better Customer Experience Decisions?

Browse our complete library of workplace collaboration research studies, reports, forecasts, and resources.
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