Metrics-driven Strategic Guidance

Metrics-driven Strategic Guidance

for Technology Leaders

Press Release

Press Release

Beth Schultz Joins Metrigy as Vice President & Principal Analyst

/ 2 / 2

Metrigy Provides Research and Strategic Consulting for:

Technology & Business Leaders

Metrigy provides unbiased advice and peer benchmarking based on real-world research data.

Technology Vendors & Providers

Metrigy advises the world’s leading IT providers on product strategy and enterprise demands.

Media & Publishing Companies

Metrigy partners with media firms to deliver thought-provoking content and vibrant speakers.

Investors & Equity Firms

Our technology expertise and research on enterprise demands helps investors make decisions.

The Value of Nemertes Research
Hear what some of our clients have to say about Nemertes Research and why they find us so valuable to their businesses and organizations.
Explore Our Research
Select a category below to begin your search.

Explore Our Research

Select a category below to begin your search.

Digital Customer Experience

Digital Workplace

Employee Experience & Workplace Engagement

Workflow Management

Our Research

Metrigy’s latest metrics-based actionable reports and presentations

Our Blogs

Essential insight and analysis from our analyst team.

Success comes from aligning HR, facilities, and IT toward a common goal. Metrigy’s recently published Unified Communicat...

December 1, 2021

Moving to UCaaS doesn’t absolve IT of management responsibility. It requires continued proactive efforts to ensure high-...

November 30, 2021

Audio and video devices can improve the remote working experience – so long as buyers know what to look for before provi...

November 9, 2021

A new digital canvas app for Microsoft 365 addresses the rising visual collaboration trend. Microsoft this week introduced...

November 4, 2021

Metrigy’s analysis of what’s working at the most successful companies shows that it pays to invest in the right techno...

November 2, 2021

The COVID-19 pandemic tested business continuity plans in ways never before imagined as employees largely shifted from in-...

November 1, 2021

There’s no doubt that the pandemic, and the resulting shift to work-from-home, drove massive adoption in video conferenc...

November 1, 2021

Virtual whiteboards, social software, and workflow management tools might be the technologies needed to take your collabor...

September 23, 2021

Our Webinars

Keep up with the latest research and get impactful, actionable advice via interactive and on-demand events.

Voice and text can answer many cutomer inquiries. But in many cases, it would help contact center agents to be able to see...

Voice and text can answer many cutomer inquiries. But in many cases, it would help contact center agents to be able to see...

We've been hearing a lot about the integration of UC and contact center platforms. But what do CX leaders define as the te...

Virtual assistants, voice biometrics, and video are making good contact centers great. When it comes to improving the c...

Virtual assistants, voice biometrics, and video are making good contact centers great. When it comes to improving the c...

Virtual whiteboards, social software, and workflow management tools might be the technologies needed to take your collabor...

September 23, 2021

Virtual assistants, voice biometrics, and video are making good contact centers great. When it comes to improving the c...

The phone is dead, or is it? Are built-in cameras good enough? And what's the best approach toward buying and managing hea...

MetriNotes

Actionable metrics-based analysis and guidance covering the latest industry news.

Nov. 30, 2021 – AWS continues to enhance its Amazon Connect CCaaS offering with machine learning (ML), this week announc...

December 2, 2021

December 1, 2021 – 8x8 announced that it is purchasing rival UCaaS and CCaaS provider Fuze for $250 million in combined ...

December 2, 2021

Nov. 22, 2021 – Global communications network technology stalwart Ericsson announced its intent to acquire cloud communi...

November 29, 2021

November 16, 2021 – At its annual Frontiers conference, Slack announced a major revamp to its platform to better enable ...

November 22, 2021

Nov. 16, 2021 – Contact center-as-a-service provider Talkdesk has updated its workforce engagement and analytics solutio...

November 18, 2021

Nov. 15, 2021 – AudioCodes has acquired conversational AI solutions provider Callverso, an Israel-based company offering...

November 18, 2021

Nov. 8, 2021 – Everbridge, a provider of Enhanced 9-1-1 (E911) management solutions, announced it will support Cisco’s...

November 17, 2021

Nov. 10, 2021 – Pexip, a provider of video communications applications and services, is acquiring Skedify, a provider of...

November 17, 2021
Participate in Our Research

Metrigy advises the world’s largest companies. Find out why!