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Press Release – June 28, 2022

Press Release – June 28, 2022

Metrigy Announces Workplace Collaboration MetriStar Award Winners

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Digital Customer Experience

Digital Workplace

Employee Experience & Workplace Engagement

Workflow Management

Our Research

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Leveraging calling services from a UCaaS provider, integrated with Microsoft Teams, provides organizations with the best o...

July 1, 2022

When it comes to integrating calling into Microsoft Teams, integrating calling services from a Unified Communications as a...

July 1, 2022

Hybrid work demands a focus on ensuring equitable experiences both in the office and at home. Though some recent chatter a...

June 28, 2022

Here’s how customer experience leaders are making decisions—and what they want from you. As the number of customer exp...

June 15, 2022

What do you do when everyone thinks they’re the smartest person in the room, and all of them are counting on you for...

June 10, 2022

New research shows that many organizations are rethinking the employee experience amid remote work. Here are the methods, ...

June 6, 2022

Collaboration apps provide a good new source for employee engagement insights. In grappling with how to optimize employee ...

June 3, 2022

Economic uncertainty ahead requires IT and business leaders to identify value of collaboration investments. The global eco...

June 2, 2022

Our Webinars

Keep up with the latest research and get impactful, actionable advice via interactive and on-demand events.

This research study looks at enterprise adoption of workflow management tools and processes, and shares the characteristic...

Cloud communications offers all of these benefits and more, enabling SMBs to rapidly improve customer and employee interac...

This webinar explores the pervasiveness of using carriers, the benefits and disadvantages, and what providers are offering...

During this webinar, we will review the MetriStar top providers in each Workplace Collaboration area, based on real-world ...

Based on Metrigy’s Employee Experience & Workplace Engagement 2022-23 research study, discover how companies are approac...

Though many companies are implementing self-service, many interactions require live agent support. Which technologies impr...

Metrigy VP of Research and Principal Analyst Beth Schultz will provide a high-level overview of the employee experience ma...

Technology can improve agent performance exponentially. But with a wide range of options available, coupled with limited b...

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