Metrics-driven Strategic Guidance

Metrics-driven Strategic Guidance

for Technology Leaders

Press Release

Press Release

Nemertes Execs Launch 'Metrigy,' a Research Firm Focused on UC/CX

/ 2 / 2

Metrigy Provides Research and Strategic Consulting for:

Technology & Business Leaders

Metrigy provides unbiased advice and peer benchmarking based on real-world research data.

Technology Vendors & Providers

Metrigy advises the world’s leading IT providers on product strategy and enterprise demands.

Media & Publishing Companies

Metrigy partners with media firms to deliver thought-provoking content and vibrant speakers.

Investors & Equity Firms

Our technology expertise and research on enterprise demands helps investors make decisions.

The Value of Nemertes Research
Hear what some of our clients have to say about Nemertes Research and why they find us so valuable to their businesses and organizations.
Explore Our Research
Select a category below to begin your search.

Explore Our Research

Select a category below to begin your search.

Digital Customer Experience

Digital Workplace

Our Research

Metrigy’s latest metrics-based actionable reports and presentations

Our Blogs

Essential insight and analysis from our analyst team.

Virtual whiteboards, social software, and workflow management tools might be the technologies needed to take your collabor...

September 23, 2021

Metrigy’s recently released global Unified Communications Management and Endpoints: 2021-22 research study found that th...

September 22, 2021

We regularly interact with family, friends, and business colleagues using video. But companies have fallen behind at promo...

September 14, 2021

As vendors make their platforms more feature-rich, enterprises must determine a strategy for obtaining and utilizing them ...

August 31, 2021

Talkdesk is somewhat an anomaly. Engineer Tiago Paiva, who founded the company 10 years ago after winning a hackathon for ...

August 30, 2021

IT leaders responsible for communications strategy and compliance must answer a series of significant questions, outlined ...

August 26, 2021

As business leaders plan for permanent and often hybrid workplace options for their employees moving forward, there is a c...

August 12, 2021

Companies that do not have a Voice of the Customer (VoC) program in place are doing themselves a disservice. Without analy...

August 9, 2021

Our Webinars

Keep up with the latest research and get impactful, actionable advice via interactive and on-demand events.

Virtual whiteboards, social software, and workflow management tools might be the technologies needed to take your collabor...

September 23, 2021

Virtual assistants, voice biometrics, and video are making good contact centers great. When it comes to improving the c...

The phone is dead, or is it? Are built-in cameras good enough? And what's the best approach toward buying and managing hea...

As companies shift unified communications to the cloud, they must also evolve their security, performance, administration,...

Self-service technologies are one of the top CX transformational activities underway. Organizations must modernize and reg...

Join Robin Gareiss, Metrigy CEO and principal analyst, and Dan Teichman, Director, Solutions Marketing, and Shambhu Rai, P...

Join Metrigy President and Principal Analyst Irwin Lazar and AudioCodes VP of Business Development, Justin Stevens, as the...

The right contact center platform connects these new digital journeys with enhanced self-service, AI-driven channels, and ...

MetriNotes

Actionable metrics-based analysis and guidance covering the latest industry news.

September 21, 2021 – At Dreamforce, Salesforce announced a series of innovations and integrations designed to enable Sla...

September 23, 2021

September 20, 2021 – VOSS Solutions has acquired LayerX Technologies, a provider of network and UC application performan...

September 23, 2021

September 13, 2021 – During this year’s Zoomtopia, Zoom announced it is launching Zoom Video Engagement Center (VEC), ...

September 16, 2021

September 13, 2021 – At Zoomtopia, Poly has announced two new meeting room video conferencing systems: The Poly Studio E...

September 15, 2021

September 13, 2021 – At Zoomtopia, Poly has announced two new meeting room video conferencing systems: The Poly Studio E...

September 14, 2021

August 25, 2021 – Comcast Business has announced an intent to acquire Masergy, a global provider of wide-area network (W...

September 1, 2021

August 25, 2021 – RingCentral has announced a slew of new features for its voice, video, and collaboration applications....

September 1, 2021

August 17, 2021 – Avaya and Microsoft have announced integration of Avaya OneCloud CPaaS with Microsoft Azure Communicat...

August 30, 2021
Participate in Our Research

Metrigy advises the world’s largest companies. Find out why!