Webinar – AI and the Art of Anticipation: Powering Proactive Customer Journeys
September 24, 2026
Communications platform as a service (CPaaS) has long been touted for its ability to enhance employee and customer communications and engagement via API-delivered capabilities. But beyond adding support for SMS or click-to-call, how are enterprise organizations using CPaaS today to augment or build applications and workflows? In this webinar, Metrigy will share findings from its new Advanced CPaaS Development research study.
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Presented by: Beth Schultz, Vice President of Research and Principal Analyst, Metrigy
Date: January 24, 2022
Time: 11:00 am ET
