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MetriSight Ep.62- CX MetriCast 2024: Key Takeaways

Metrics-based guidance for IT professionals

From AI bot adoption to spending drivers for contact center platforms, Metrigy’s Diane Myers shares a few research snippets from Metrigy’s Customer Experience MetriCast 2024 global buyer-side market study.

Author(s)

Beth Schultz
Beth Schultz
Diane Myers
Diane Myers

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