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MetriSight Ep.64 – Getting Your Security House in Order

Metrics-based guidance for IT professionals

In this episode, Metrigy’s Irwin Lazar walks us through what’s going well, and not so well, in collaboration and contact center security today, and shares tips for how to get it right. Based on Metrigy’s recently published Workplace Collaboration and Contact Center Security and Compliance: 2024-25 study.

Author(s)

Beth Schultz
Beth Schultz
Irwin Lazar
Irwin Lazar
President and Principal Analyst

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