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MetriSight Ep.71 – CX Vision: 3 Pillars that Will Impact the Future

Metrics-based guidance for IT professionals

In this episode, Jonathan Rosenberg, Five9’s CTO and head of AI, and Metrigy’s Robin Gareiss discuss the huge changes coming to customer experience in the next several years, driven largely by generative AI and contextual data.

Author(s)

Robin Gareiss
Robin Gareiss

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