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MetriSight Ep.95 – Announcing 2026 CX MetriStar Award Winners

Metrics-based guidance for IT professionals

Which CX providers are delivering the best business value for their customers and receive the highest customer sentiment ratings across nine product categories? We provide the rundown in this episode. Tune in to discover which vendors get their customers’ nod for agent assist, AI agents, CCaaS, conversation analytics, CPaaS, CRM, self-service knowledge management, VoC, and WEM.

Author(s)

Beth Schultz
Beth Schultz
Layne Haaksma
Layne Haaksma
Robin Gareiss
Robin Gareiss

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