Focus on Trust, Not Technology
October 8, 2026
2024 Customer Experience MetriStar – Artificial Intelligence Development Platforms
Summary
Author: Beth Schultz, Vice President of Research and Principal Analyst
Four providers earned the Metrigy MetriStar Top Provider Award for Artificial Intelligence (AI) Development Platforms. The MetriStar Award’s value is that it is based on both customer ratings and quantitative metrics correlating the use of providers’ services with measurable business success.
Product Category
Artificial Intelligence Development Platform: An AI development platform for customer experience (CX) provides technologies that companies use to develop, test, deploy, and update AI models used for applications intended to measure or improve business interactions with customers. An AI development platform may be used in conjunction with machine learning, generative AI, or conversational AI. AI development platforms are available from some CX providers, as well as third-party providers.
Author(s)
You Are Currently Viewing a Preview of This Content.
To view the full report login if you are an existing client, or if you aren’t a client contact us to access this research content.
Access to This Single Report
Your access provides unlimited internal use of this product.
$495.00
Buy Now
