UCaaS + CCaaS MetriRank 2026
September 30, 2026
Connected Workspace & Collaborative Work Management: 2024-25
Summary
Author: Beth Schultz, VP of Research & Principal Analyst
A connected workspace for collaborative work management brings together applications such as project and task management with knowledge bases, document repositories, and chat. The goal is to reduce the inefficiencies incurred as employees spend time hopping from one app to the next as they work throughout the day. In this study, we explore how companies are implementing connected workspaces for their employees.
Table of Contents
- About Metrigy
- Study Overview
- Measuring Success
- Adoption & Implementation
- Organizational Strategy
- Project Management Office
- Budgeting & Spending
- Organizational & Technology Pain Points
- Usage & Productivity
- Features/Functionality, Integration, Customization
- Use of Artificial Intelligence
- Participant Demographics
- For More Information
Author(s)
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