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UCaaS + CCaaS MetriRank 2026
September 30, 2026
MetriNote – 8×8 Takes Aim at SMS Fraud
Summary
Authors: Irwin Lazar, President and Principal Analyst
What's the news?
Sept. 5, 2023 – 8x8 has introduced the 8x8 Omni Shield Solution, an SMS fraud prevention API available as part of its Communications Platform-as-a-Service (CPaaS) offering. Omni Shield allows customers to integrate fraud prevention into real-time messaging in both mobile and web apps to detect and block fraudulent SMS traffic. Features include real-time monitoring and analysis, and automatic detection and cancellation of messages from known fraudulent numbers.
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