UCaaS + CCaaS MetriRank 2026
September 30, 2026
MetriNote – OpenAI Launches Frontier AI Agent Platform
Artificial Intelligence
MetriNote
Complimentary Content
Agentic AI
Assurance, Governance, Security, and Compliance
Generative AI
Summary
Author: Irwin Lazar, President and Principal Analyst
What's the news?
On Feb. 5, 2026, OpenAI announced the launch of Frontier, an enterprise platform for building, deploying, and managing agents. Frontier taps into skills, activities, and software to enable agents to function much in the same way as human counterparts. Available capabilities include the ability for agents to learn in context and from feedback, to onboard agents, and to set agent permissions and rules. Frontier can access a variety of enterprise software platforms and be accessed through ChatGPT Enterprise, ChatGPT Atlas AI browser, and within individual business applications. Agents can function as digital twins, manage business processes, or function in strategic roles across multiple departments.
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