UCaaS + CCaaS MetriRank 2026
September 30, 2026
MetriNote – Oracle Brings Orchestration to Cloud Deployments
Artificial Intelligence
Customer Experience
Workplace Collaboration
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Summary
Author: Irwin Lazar, President and Principal Analyst
What's the news?
October 9, 2025 – Oracle has introduced Intelligent Communications Orchestration Network Cloud Service. The new offering provides the ability for network operators, including enterprises and service providers, to speed delivery of communications, customer experience, and AI services by simplifying inter-service connectivity through orchestration. The solution is focused on helping organizations simplify application integrations, call flows, operations and management, and application customization. Intelligent Communications Orchestration Network Cloud Service runs on Oracle Cloud Infrastructure (OCI). Pricing and availability were not disclosed.
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