UCaaS + CCaaS MetriRank 2026
September 30, 2026
MetriNote – Pindrop and Cisco Partner Against Communications Fraud
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MetriNote
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Research Advisory Service (RAS)
Security and Compliance
Security and Compliance (CX)
Summary
Author: Irwin Lazar, President and Principal Analyst
What's the news?
October 20, 2025 – Pindrop has announced a partnership with Cisco to integrate Pindrop’s communications security solutions into the Webex Suite, including calling, meetings, and contact center. Capabilities include the ability to detect and prevent identity fraud and account hijacking, detect deepfakes, and enable passive voice biometric authentication.
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