UCaaS + CCaaS MetriRank 2026
September 30, 2026
MetriNote – Resemble AI Attacks Deepfake Risk
Customer Experience
MetriNote
Complimentary Content
Research Advisory Service (RAS)
Security and Compliance (CX)
Summary
Author: Irwin Lazar, President and Principal Analyst
What's the news?
June 24, 2025 – Resemble AI has announced a simulation platform to help companies protect themselves against the risk of attackers using deepfake attacks launched via phone, WhatsApp, and email. The platform is designed to use real-world simulations to train employees to recognize deepfake attacks. Employees are scored based on how they respond to the attack, giving IT and business leaders metrics that they can use to improve training and uncover potential risks.
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