MetriNote – Vonage Delivers Communications Security Suite

Summary

Author: Irwin Lazar, President and Principal Analyst

July 18, 2023 – Vonage has introduced the Vonage Protection Suite, a set of tools to enable organizations to better protect their communications. At launch the suite includes three components:

  • Vonage Fraud Defender – for analyzing, blocking, and/or notification of suspicious SMS and voice communications
  • Vonage Verify API – enabling multi-factor authentication, fraud prevention, and channel fail-over for SMS, voice, WhatsApp, and email-based authentication as well as toll-fraud prevention
  • Vonage Number Insight – providing fraud protection by analyzing inbound calls to assign a fraud score. Customers can set next-action policies based on fraud scoring
    In addition, Vonage Protection Suite includes management APIs – to support compliance and security policies, including reporting, redacting, and audit

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