MetriNote – Vyopta Releases User Experience Score

Author: Beth Schultz, Vice President of Research and Principal Analyst

March 27, 2023 – Vyopta, a digital collaboration experience management platform vendor, has announced availability of its proprietary User Experience Score, which uses an internally developed algorithm to assess overall health of organizational collaboration over time. The User Experience Score combines data points with the latest understandings from collaboration science and virtual communication into a metric companies can benchmark against and use to identify inhibitors to engagement, productivity, and wellness. With the score, companies can gain insight on factors such as the impact of context-switching and focus time, meeting patterns, time lost to avoidable problems, and engagement and inclusivity in meetings. As part of the Best of Enterprise Connect 2023 award competition, Vyopta won Best Innovation for Employee Experience Management.