UCaaS + CCaaS MetriRank 2026
September 30, 2026
MetriNote – ZohoDays 2025: AI and Enterprise Platforms Two Focus Areas
Artificial Intelligence
Workplace Collaboration
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Summary
Author: Beth Schultz, VP of Research and Principal Analyst, Metrigy
What's the news?
At ZohoDays 2025, which took place Feb. 4 and 5, Zoho convened its annual analyst summit to share its vision and product strategy, with AI and enterprise platforms among key themes. The event took place in Horseshoe Bay, Texas, in the hill country outside the company’s Austin headquarters.
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