UCaaS + CCaaS MetriRank 2026
September 30, 2026
MetriNote – Zoom Brings AI To Workvivo
Workplace Collaboration
MetriNote
Complimentary Content
Research Advisory Service (RAS)
Employee Experience
Summary
Author: Irwin Lazar, President and Principal Analyst
What's the news?
April 2, 2025 –Zoom announced Workvivo AI, bringing Zoom AI Companion (AIC) into its Workvivo employee experience platform. Initial capabilities include the ability to use Workvivo AI to search for information across Workvivo, and to use prompts to create content including surveys and commendations. Customers can also take advantage of workflow automation capabilities to eliminate repetitive manual actions. Workvivo AI is available today to existing Workvivo customers at no additional cost.
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