MetriNote – Zoom Delivers AI-First Document Collaboration App

Author: Beth Schultz, VP of Research and Principal Analyst

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August 5, 2024 – Zoom announced the extension of the Zoom Workplace collaboration platform with availability of Zoom Docs, a connected workspace application developed from the ground up to take advantage of the generative artificial intelligence (AI) assistance capabilities of Zoom AI Companion. With Zoom Docs, Zoom Workplace users can tap into the AI assistant for a variety of purposes, such as converting meeting actions items or into collaborative documents, sharing documents for co-editing during meetings and across Workplace apps, and creating reports and other content from scratch. Zoom Docs also features templates for project briefs and tracking, as well as an information hub for creating knowledge bases and wiki. Zoom Docs is available at no additional cost to customers with paid licenses for the Zoom Workplace platform (see our MetriNote on the October 2023 introduction of Zoom Docs).