What Separates the Companies Winning with AI

Summary

Author: Metrigy Analyst Team

Findings from recent Metrigy research across 759 organizations

As companies progress with their enterprise AI buildouts, the question has shifted from whether to adopt AI to why some companies get such better outcomes than others. Recent Metrigy research spanning AI strategy and foundations, organizational best practices, customer experience, and workplace collaboration surfaces the same pattern in every area: One set of companies consistently pulls above-average business results out of AI, while the rest do not.


Table of Contents

  • Executive Summary
  • A Widening Gap
  • Four Fronts Where the Divide Shows Up
    • Data Foundation Beats Model Choice
    • Who Owns AI
    • The Customer Confidence Gap
    • In-App AI in Collaboration
  • Additional Themes From the Research
  • Benchmark Yourself
  • Where to Go From Here
  • About the Research
  • Working With Metrigy

Table of Contents

  • Executive Summary
  • A Widening Gap
  • Four Fronts Where the Divide Shows Up
  • Additional Themes From the Research
  • Benchmark Yourself
  • Where to Go From Here
  • About the Research

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