Slack Tag

September 21, 2021 – At Dreamforce, Salesforce announced a series of innovations and integrations designed to enable Slack to serve as a “Digital HQ”, connecting employees and customers with applications and data. These “Slack-First” offerings include specific use cases including sales, customer service, marketing, commerce,...

August 17, 2021 – Avaya and Microsoft have announced integration of Avaya OneCloud CPaaS with Microsoft Azure Communication Services (ACS). The partnership lets Avaya offer Communications Platform-as-a-Service (CPaaS) capabilities that leverage real-time communications (voice, messaging, video) provided by Microsoft ACS. Avaya also announced expanded integration...

Organizations looking to make the most of their Slack implementation should follow these best practices, including addressing security needs and using channel management tools. Slack has redefined the workspace since its launch in 2013, both for its customers and customers of competing enterprise messaging and collaboration...

Three ways Salesforce might take advantage of Slack. The news that had been initially reported on Nov. 25 is now confirmed: Salesforce is buying Slack for a cash and stock package worth a reported $27.7 billion. This move, the biggest in the collaboration space in some...