Ucaas Tag

December 1, 2021 – 8x8 announced that it is purchasing rival UCaaS and CCaaS provider Fuze for $250 million in combined cash and stock. The deal is expected to close in Q1 of 2022. 8x8 notes that the acquisition will accelerate its product development and...

Moving to UCaaS doesn’t absolve IT of management responsibility. It requires continued proactive efforts to ensure high-quality voice and video experiences. The age of cloud communications has arrived. Metrigy’s data shows that more than 47% of companies now use unified communications-as-a-service (UCaaS) for all or some...

Nov. 9, 2021 – In a joint announcement, RingCentral and Mitel revealed that they have forged a strategic unified communications-as-a-service (UCaaS) partnership that allows for delivery of RingCentral’s cloud messaging, video, and voice services to Mitel’s sprawling base of on-premises PBX customers, numbered at 35...

Sept 27, 2021 – Talkdesk has announced Talkdesk Phone, an enterprise phone system built on its cloud contact center platform. Doing so enables Talkdesk to bring features from the CX cloud platform—such as advanced AI and automation, omnichannel routing, and integrated analytics—to all phone users...

September 20, 2021 – VOSS Solutions has acquired LayerX Technologies, a provider of network and UC application performance monitoring and analytics. With this move, VOSS is better able to leverage LayerX’s ability to aggregate UC performance data from a variety of application and network sources,...

June 3, 2021 – Unisys Corporation has announced an agreement to acquire Unify Square for $152.5 million. The acquisition will integrate Unify Square’s unified communications security and management applications into Unisys’ digital workplace management services offerings....

May 10, 2021 – RingCentral and Verizon Business announced a strategic partnership that will see the launch of “RingCentral with Verizon,” incorporating RingCentral’s Unified Communications-as-a-Service (UCaaS) with Verizon’s wireless, network, and security offerings. The new offering will deliver the full capabilities of RingCentral’s calling, messaging,...

What’s the news? Masergy has announced an integrated offering that bundles its existing UCaaS (Unified Communications-as-a-Service) with Cisco Webex, providing the ability for customers to buy a single solution that includes calling and Cisco Webex meetings and team collaboration. Masergy’s customers now can take advantage of...

Successful companies are spending more, and are more proactive in supporting work from home. In our recently published Workplace Collaboration: 2021-22 Research Study, Metrigy looked at the characteristics of organizations achieving measurable success from their investments in workplace collaboration technologies. This global study, based on data gathered...

Returning to the office, optimizing virtual work, and building community are some key focus areas for IT leaders in 2021. Each year Nemertes conducts a study of enterprise collaboration, gathering data from over 500 end-user organizations on what apps they are using now, what they are...

The CFO Imperative: Leveraging UCaaS to Drive Business Transformation, Optimize Spending, and Enable Productivity in the Age of Work-From-Home This ebook provides insights into how CFOs can minimize costs, maximize productivity, and increase revenues by adopting cloud-based, integrated communications and collaboration technologies. In this ebook, we'll...