Webinar Replay – MetriStar Top Providers for Customer Interactions

Metrigy’s MetriStar awards recognizes those providers who are both highly rated by their customers, and whose customers have achieved measurable success for their investments. The awards are based on data gathered from hundreds of IT and customer experience leaders in North America, Western Europe, Southeast Asia, and Australia. Metrigy will announce the Top Providers in several areas of Customer Experience technologies, including:

• Contact center platforms
• AI development platforms for CX
• Conversational AI (chatbots/virtual assistants)
• Self-service knowledge bases
• Workforce optimization suites
• CPaaS platforms
• CC Management tools (segment to provisioning and performance)
• Headsets
• Voice biometrics
• CX analytics platform

During this webinar, we will review the top providers in each area, based on real-world data from their customers.

MetriStar Top Providers for Customer Interactions

Presented by: Robin Gareiss, CEO and Principal Analyst, Metrigy
Air Date: January 18, 2022