Metrigy Forecast & Market Shares – CPaaS

Communications Platform-as-a-Service (CPaaS): Development platform or low/no-code solutions for functions such as click-to-call and SMS messaging for appointment scheduling or notifications. CPaaS includes and relies upon application programming interfaces (APIs) and software development kits to integrate or develop new applications.

What We Count

In this service, we report vendor and provider revenue in US$ recognized during the calendar year and quarters.

Regions

• Worldwide: all areas of the world
• North America: U.S. and Canada
• EMEA: Europe, the Middle East, and Africa
• Asia-Pacific: Asia and the Pacific, including Japan and Australia
• CALA: Caribbean and Latin America, including Mexico