MetriSight Ep.93 – Introducing Metrigy’s CX Consumer & AI Sentiment Indexes

Metrics-based guidance for IT professionals

Customer Experience

MetriSight Video

Complimentary Content

AI Consumer Adoption, Usage, and Views

Consumer CX Views / Index

Metrigy recently released our inaugural quarterly indexes for tracking how people feel about customer service and AI. Project leads Matt Craig, our senior director of product development, and Layne Haaksma, senior research analyst, walk us through the hows and whys of these indexes, and discuss the most interesting findings.