Metrigy Forecast & Market Shares – CRM

CRM: A platform for managing a company’s relationships and interactions with customers and prospects for contact and sales management. The tools often integrate with project management, marketing automation, contact center, and many other applications and platforms.

What We Count

In this service, we report vendor and provider revenue in US$ recognized during the calendar year and quarters.

Regions

• Worldwide: all areas of the world
• North America: U.S. and Canada
• EMEA: Europe, the Middle East, and Africa
• Asia-Pacific: Asia and the Pacific, including Japan and Australia
• CALA: Caribbean and Latin America, including Mexico