Browse - Metrigy

view all results (0)

Can’t find what you’re looking for?

Ask our

AI assistant

Browse
Research
Services
About
Contact

Browse
Research
Services
About
Contact

view all results (0)

Can't find what you're looking for?

Topic

Artificial Intelligence

All – Artificial Intelligence Agentic AI AI Business Use Cases AI Consumer Adoption, Usage, and Views AI Ethics Assurance, Governance, Security, and Compliance Conversation Analytics Conversational AI Customer Data and Privacy Protection Data Stores Digital Twinning / Virtual Assistants Generative AI LLMs NLP/NLU Organizational Strategy Transcription / Translation Workflow Automation

Customer Experience

All – Customer Experience AI Agent Assist / Copilots AI Development Studios AI Self-Service Agents Communications Plaform as a Service (CPaaS) / APIs Consumer CX Views / Index Contact Center as a Service (CCaaS) Contact Center Platforms CRM / CDP Customer Advocacy / Loyalty / Value CX Analytics CX Assurance CX Training CX Vision & Leadership Interaction Analytics Interaction Channels Knowledge Management KPIs Marketing Technology Orchestration Proactive Outreach ROI Models Security and Compliance (CX) Voice of the Customer Workforce Engagement Management (WEM) Workforce Optimization

Workplace Collaboration

All – Workplace Collaboration 911 and Emergency Response Administration and Performance Management AI Copilots and Virtual Assistants Connected Workspace Employee Experience Enterprise Session Border Controllers (eSBC) Hybrid Work Microsoft Teams PBX Phones and Headsets Security and Compliance SIP Trunking & PSTN Team Collaboration Unified Communications Unified Communications as a Service (UCaaS) Video Conferencing Workspace Management

Content type

Blog Business Value Analysis E-Book Infographic MetriCast Forecast & Market Shares MetriCast Market Analysis MetriCast Study MetriNote MetriRank Report MetriSight Video MetriStar Award Report Newsletter Press Releases Research Report Research Study Summary Report Webinars

Industries

Financial Services Healthcare Other Retail

Authors

Beth Schultz Diane Myers Ellyn Waleski Irwin Lazar Layne Haaksma Matt Craig Robin Gareiss

Access level

Complimentary Content MetriCast Research Advisory Service (RAS)

Search result (1606)

Sort by:

Blog

AI in Workplace Collaboration: How Healthcare Organizations Address Security and Compliance Needs

September 22, 2026

Integration, Price and AI Expertise are Top Criteria for CX Provider Selection

Blog

Customer Experience

Integration, Price and AI Expertise are Top Criteria for CX Provider Selection

September 22, 2026

Agentic AI in CX Management: A Strategic Guide for Business Leaders

Blog

Artificial Intelligence

Agentic AI in CX Management: A Strategic Guide for Business Leaders

September 22, 2026

…

apply

Become a Client

Access Metrics-driven strategic guidance to make informed decisions

become a client

Showing 417–432 of 783 results

MetriNote – IR Introduces Performance Visibility into Remote Workers
$0.00 Add to cart
MetriNote – Kurmi Delivers ServiceNow Integration to Simplify ITSM
$0.00 Add to cart
MetriNote – LeapXpert Delivers Compliant iMessage Solution
$0.00 Add to cart
MetriNote – LeapXpert Integrates Consumer Messaging into Microsoft Teams
$0.00 Add to cart
MetriNote – LeapXpert Introduces Maxen for AI Insights
$0.00 Add to cart
MetriNote – LeapXpert Introduces Unified Messaging Identity
$0.00 Add to cart
MetriNote – Lenovo Expands Audio with EPOS
$0.00 Add to cart
MetriNote – Logitech Delivers New Hybrid Work Devices
$0.00 Add to cart
MetriNote – Logitech Expands Meeting Room Offerings
$0.00 Add to cart
MetriNote – Logitech Expands Sync Endpoint Management
$0.00 Add to cart
MetriNote – Logitech Mates Front and Center Cams for the Hybrid Meeting Space
$0.00 Add to cart
MetriNote – LogMeIn Rebrands to GoTo and Simplifies its Offerings
$0.00 Add to cart
MetriNote – LumApps Acquires Vizir to Add Conversational AI to Employee Experience Platform
$0.00 Add to cart
MetriNote – Lumen Rolls Out CCaaS Solution Using Genesys
$0.00 Add to cart
MetriNote – Lumen Selects Alianza for UCaaS
$0.00 Add to cart
MetriNote – Meta to End Workplace, Names Workvivo by Zoom as Preferred Partner
$0.00 Add to cart

Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of artificial intelligence, customer experience, and workplace collaboration—along with several related technologies, including knowledge management, security, and workforce engagement management. Metrigy conducts research with business leaders, consumers, and technology vendors. Our analysts deliver strategic guidance and informative content, backed by primary research metrics, indexes, and analysis, for technology providers and enterprise organizations.

Subscribe to Our Newsletter

Email Address *

Please do not fill in this field.

Get in touch

Become a Client
Contact Client Services
Participate in Research
Phone: +1 877-638-7449

Useful links

Resources

Metrigy Blog
Infographics
MetriNotes
MetriSight Podcast
Webinars
Press Releases
Newsletter

Social

X
Facebook
Linkedin
Bluesky
Threads

Can't find what you're looking for?

AI assistant

How Can I Help You?

Tell me about your services

How can I set up a research briefing

How can I submit a research inquiry

How can I search your research library

Manage Consent

To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.

Functional Functional Always active

The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.

Preferences Preferences

The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.

Statistics Statistics

The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.

Marketing Marketing

The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.

Manage options
Manage services
Manage {vendor_count} vendors
Read more about these purposes

View preferences

{title}
{title}
{title}

Search result (1606)

Evaluating Integrated UCaaS + CCaaS Providers: Zoom Takes Top Spot

UCaaS + CCaaS MetriRank 2026

Metrigy AI Sentiment and Usage: 3Q 2026

Webinar – AI and the Art of Anticipation: Powering Proactive Customer Journeys

Slack Advances AI Teamwork

Metrigy Forecast & Market Shares – CPaaS

Metrigy Forecast & Market Shares – CRM

Metrigy Forecast & Market Shares – On-prem contact center

Metrigy Forecast & Market Shares – CCaaS

AI in Workplace Collaboration: How Healthcare Organizations Address Security and Compliance Needs

Integration, Price and AI Expertise are Top Criteria for CX Provider Selection

Agentic AI in CX Management: A Strategic Guide for Business Leaders

Become a Client

MetriNote – IR Introduces Performance Visibility into Remote Workers

MetriNote – Kurmi Delivers ServiceNow Integration to Simplify ITSM

MetriNote – LeapXpert Delivers Compliant iMessage Solution

MetriNote – LeapXpert Integrates Consumer Messaging into Microsoft Teams

MetriNote – LeapXpert Introduces Maxen for AI Insights

MetriNote – LeapXpert Introduces Unified Messaging Identity

MetriNote – Lenovo Expands Audio with EPOS

MetriNote – Logitech Delivers New Hybrid Work Devices

MetriNote – Logitech Expands Meeting Room Offerings

MetriNote – Logitech Expands Sync Endpoint Management

MetriNote – Logitech Mates Front and Center Cams for the Hybrid Meeting Space

MetriNote – LogMeIn Rebrands to GoTo and Simplifies its Offerings

MetriNote – LumApps Acquires Vizir to Add Conversational AI to Employee Experience Platform

MetriNote – Lumen Rolls Out CCaaS Solution Using Genesys

MetriNote – Lumen Selects Alianza for UCaaS

MetriNote – Meta to End Workplace, Names Workvivo by Zoom as Preferred Partner

AI assistant

How Can I Help You?